Support

Help with Equazy, the rules in two minutes, and answers to common questions.

Contact

Found a bug, an offensive username, or have an idea? Write to us and we’ll reply as soon as we can. Include your username and your iPhone model if it’s about a problem.

Email hello@alexma.app

How to play

  1. Every round has a target, for example 36. You and your opponent play on the same board.
  2. Pick 2–4 numbers that sit side by side, across or down. Not diagonally.
  3. Put + − × or ÷ between them so the sum hits the target. × and ÷ are worked out first, and division must come out even.
  4. The numbers disappear, the ones above fall down, and new numbers come from the bag. Then it’s your opponent’s turn.

A line can be read from either end: 9 − 7 = 2, but 7 − 9 = −2.

Points

2 numbers give 2 points, 3 numbers give 5 and 4 numbers give 9. Each × adds 1 and each ÷ adds 2. Tiles with an orange border and “×2” are bonus tiles: use one and the move counts double. Example: 4 × 9 × 1 = 36 gives 7 points, or 14 with a bonus tile.

Levels

Easy: only + and −, 2–3 numbers, targets 2–20. Normal: all four signs, 2–4 numbers, targets 2–72. Hard: 3–4 numbers, targets 20–100.

Jokers and hints

A joker shuffles the board when you’re stuck. You get one hint per game. The full rules, with animations, are in the app under How to play.

Questions

My invite link doesn’t open the app

Make sure Equazy is installed and up to date. If the link opens in your browser instead, tap the button on the page to open Equazy, or use the 6-character code shown there.

How do I change my username or country?

In the app, go to Profile.

How do I report or block a player?

Open the game, tap ⋯ and choose Report or Block. Blocked players can’t start new games with you. You can also email hello@alexma.app.

I don’t get a notification when it’s my turn

Check that notifications for Equazy are turned on in your iPhone’s Settings → Notifications → Equazy.

Why didn’t my rating change after a bot game?

Games against bots don’t count towards your rating or the friends leaderboard. Only games against people do.

I removed ads and got a new iPhone

The purchase is tied to your Apple ID. Sign in with the same Apple ID and restore the purchase in the app.

How do I get a refund?

Apple handles payment and refunds for purchases in the app. Request a refund at reportaproblem.apple.com.

I deleted the app or changed phone. Are my games gone?

Your account is anonymous and lives in the app on your phone. If you delete the app or switch phones, your games and stats can be lost, and we can’t restore them.

How do I delete my account?

Profile → Delete account in the app. Read more on Delete account.

Privacy and terms

Read our Privacy Policy and Terms of Use.